3PL Warehouse Manager Support Portal Tutorial


This video walks through the features within the customer support portal, which can be accessed from within the 3PL Warehouse Manager WMS.

From within this platform, our 3PL customers can:

  • Create a support case 
  • Check on the status of existing cases in real time
  • Updating current cases with new comments or information
  • View all cases across their organization
  • View past cases that have been resolved


About 3PL Warehouse Manager WMS

Trusted by over 12,000 logistics professionals and 3PLs to help them grow their businesses, our leading WMS solution quickly transforms paper-based 3PLs into service leaders who can focus on customer satisfaction, operate more efficiently, and grow faster.

Whether you’re a 3PL owner looking to secure more clients, or an operations manager looking to improve day-to-day workflows, we’ve got you covered.