About 3PL Central

3PL Central has been working with leading third-party logistics (3PL) warehouses across the United States and abroad since 2006. They focus on building warehouse management solution technology, based on logistics industry best practices.

3PL Warehouse Manager is a leading cloud-based warehouse management system (WMS) platform that functions to streamline and automate inventory management, order receiving and fulfillment, customer communications, and other essential warehouse tasks.

Currently, more than 12,000 logistics professionals use 3PL Warehouse Manager to manage all aspects of their supply chains efficiently.


About ShipHero

ShipHero was formed in 2013 and offers their own WMS, which focuses on simplifying shipping for ecommerce businesses. In addition to their WMS, ShipHero also offers a ShipHero Fulfillment service, which serves ecommerce clients by providing shipping and fulfillment services out of company-owned and operated warehouses throughout the United States. ShipHero serves 4,000 ecommerce brands and 3PLs, and they have achieved a strong reputation as a leader in ecommerce fulfillment.

We have gathered a detailed list of feature comparisons between 3PL Central and ShipHero, including small parcel shipping, billing automation, reporting and analytics, integrations, and customer support services to help you choose the best cloud-based WMS for your 3PL.

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3PL Central Small Parcel Shipping ShipHero
Bulk shipping Whether a user can print out a batch of 50+ shipping labels in one print-job.
Rate shopping Ability to automatically compare carrier shipping label rates and print the least expensive label.
UCC-128 label generation Whether WMS support industry standard UCC-128 label for retail orders.
Mobile picking & scanning Capability to scan and verify orders for accuracy.
Pack station module Ability to print label from pack station by making an API call within the WMS.

Small Parcel Shipping

Bulk shipping
Rate shopping
UCC-128 label generation
Mobile picking & scanning
Pack station module
3PL Central Billing Automation ShipHero
Mobile charge capture Capture value added services from a mobile device.
QuickBooks integration Ability to integrate with QuickBooks Online.
Customer- specific rate setup Set up rates for specific customers.

Billing Automation

Mobile charge capture
QuickBooks integration
Customer- specific rate setup
3PL Central Reporting & Analytics ShipHero
60 Number of  Out-of-Box Reports How many out of box reports are available for WMS. 10
Historical inventory reports Produce historical inventory report by SKU.
Custom Report Design Services Firm's capability to create custom reports for customers.

Reporting & Analytics

Number of Out-of-Box Reports
Historical inventory reports
Custom Report Design Services
3PL Central Integrations ShipHero
Developer Resources Developer resource center and public API on website.
Amazon, eBay, Shopify, WooCommerce, Magento, Custom Connections, ShipStation Shopping Cart Connectivity List of shopping carts that WMS connects to. Amazon, eBay, Shopify, Magento, BigCommerce, FirstMile, Shippo, Walmart, WooCommerce
REST API RESTful API allows WMS to connect to 3rd party warehouse applications with custom connections.
EDI Integration WMS integration capability with EDI such as through SPS Commerce.


Developer Resources
Shopping Cart Connectivity
EDI Integration
3PL Central Customer Support Services ShipHero
Free live, 24/7 technical support Complementary technical support 24 hours per day.
2 Time to implement (months) How long it takes to set up a customer’s WMS from start to "go live" date. 0.25
(1 week)
Dedicated Customer Success Manager Dedicated customer success or account manager to support and advocate for customer needs within the firm.

Customer Support Services

Free live, 24/7 technical support
Time to implement (months)
Dedicated Customer Success Manager

Key Differences


Billing Automation

3PL Warehouse Manager’s SmartScan add-on allows for mobile charge capture with the ability to scan digital barcodes and instantly update the system throughout receiving and fulfillment processes. In addition, users can send invoices within minutes, as well as calculate recurring charges for storage, shipping, handling, and more. 3PL Warehouse Manager also embraces full Quickbooks integration for billing and invoicing connectivity.


Reporting and Analytics

3PL Warehouse Manager helps 3PL warehouses stand out from the competition and achieve efficiency by providing 60 prepackaged report options for clients, including stock status, transactions, items, locations, and more. Customers can also request that the 3PL Central team build a custom report meeting their specifications.



In addition to prewired shopping cart connections, 3PL Central can build custom connections and their WMS supports both API and EDI integrations.

3PL Central has acquired CIO Technologies, including their flagship product CartRover. CIO Technologies has decades of experience serving the needs of 3PL warehouses and ecommerce brands, and that expertise will help 3PL Central transform the way companies approach the future of omnichannel fulfillment.


Ongoing Customer Service

A dedicated customer service team provides 24-hour support when you need it the most - regardless of the time of day. 3PL Central Customer Support can be reached by phone and can assist with a variety of issues, ranging from simple questions to complex fixes. 3PL Central also assigns a dedicated Customer Success Manager (CSM) to provide a personalized experience to each customer regardless of price tier. An in-house team also offers custom solutions and support in the form of developer resources, consulting, and client-unique services.

Discover how our solutions support
thousands of leading 3PLs.