Book Appointments with SmartDock
Automated dock scheduling enables 3PLs to efficiently manage appointments and reduce costs
Dock Scheduling in Seconds
SmartDock is a web browser-based scheduling platform focused on solving inefficient dock scheduling by allowing carriers and brokers to easily book dock appointments with warehouses in seconds through a self-service portal.
Directly integrated with 3PL Warehouse Manager, SmartDock helps third-party logistics warehouses transition into modern, paperless warehouses by automating carrier appointments.
Efficient Scheduling
Schedule or change appointments in seconds with SmartDock’s online appointment management tool, reducing appointment-related emails and calls
Boost Efficiency
Enable carriers to update their appointments through a self-service portal, reducing time spent on customer support and carrier management by 90%
Reduce Costs
Save hundreds of thousands of dollars in carrier detention fees and fines from traffic congestion by efficiently managing appointments and avoid overbooking docks
Save Time and Money with SmartDock
90%
Reduction in time spent on manual appointment management
$100+
Save hundreds of dollars per hour by preventing detention and traffic fines
<1 min
Schedule appointments in seconds through a self-service portal
Efficient Appointment Scheduling
Schedule or change appointments in seconds with SmartDock’s cloud-based appointment management tool, saving logistics professionals hours of time previously spent manually responding to carrier emails and phone calls.
- Online dock scheduling: Manage dock appointments from any web browser or iOS / Android mobile device
- Real-time supply chain visibility: View upcoming appointments across the entire supply chain in real-time
- Access to multiple warehouses: Carriers can book appointments at multiple warehouses at the same time
Boost Operational Efficiency
Enable carriers to update their appointments through a self-service portal, reducing time spent on customer support and carrier management by up to 90%.
- Automated Schedule Rules: Schedule deliveries only when dock space is available, eliminating long lines of trucks
- Self-Service Portal: Carriers can schedule their own appointments through a self-service portal, reducing the need to rely on CSRs
- Generate Appointment Reports: Export Excel or CSV reports to view appointments scheduled for a specific day or time period
Reduce Costs and Fees
Warehouses can save hundreds of thousands of dollars in carrier detention fees and fines from traffic congestion by efficiently managing appointments.
- Load Leveling: Spread out shipments across a week to balance your warehouse workload and prevent labor shortages, preventing unnecessary overtime fees
- Vendor Delivery Reports: Generate vendor reports highlighting on-time shipments by vendor and collect fees for late deliveries with accurate data
- Cloud-based Scheduling: The appointment scheduling application is accessible from any web browser, so there is no need to buy expensive IT infrastructure
Dock Scheduling for Efficient Operations
Did you know that 63% of drivers spend more than 3 hours on average waiting to unload or load their cargo?
Many third-party logistics warehouses face high carrier fees and traffic fines resulting from inefficient appointment scheduling, operational inefficiencies, and lack of visibility of upcoming appointments. These challenges can be easily prevented with automated dock scheduling software.
SmartDock solves these problems with a simple dock scheduling platform that is accessible from any device and provides real-time, accurate appointment visibility. This efficient appointment management tool improves dock utilization and reduces costs from detention fees, traffic fines, and overtime labor costs.
Schedule a demo with one of our experts to see how much time and money we can save for your 3PL warehouse too!