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Come See 3PL Warehouse Manager's Summer '08 Release!
Offering a host of new features, like
Recurring & Split-Month Storage Billing  
EDI Support (X12, Flat File and XML)  
UCC-128 Label Printing  
FedEx Ship Manager Integration  
To register for an upcoming Summer '08 Release live webinar, please click here >>>

On-Demand WMS Software
Pay the Way You Bill Your Customers.
Pay for what you use.
With no long-term contracts
Available for less than
$500/month per warehouse

Support > Support Overview

Support Overview

Dedicated to ensuring total customer comfort and satisfaction, 3PL Central provides access to multiple levels of technical support. These include:

  • 3PL Basic Support - Included free as part of a full paid subscription, this package includes all 3PL product maintenance releases and upgrades, full access to our customer and partner portals, ability to log/email questions - and a 48-hour guaranteed response time.

  • 3PL Premium Support - Offered for an additional $295 a month, this package features everything provided by Basic Support - augmented by a dedicated account manager, and a 4 hour or less guaranteed call-back response time.

  • 3PL On-Call Service - Available during business hours and a cost of $100 per hour, this option is designed to provide our technical expertise when you need it.

  • Advanced Set-Up and Integration - Created to ensure our customers get the most out of products from day one, this feature provides a highly skilled 3PL Central technician on-site at a rate of $1,000 a day.

For more information about how 3PL Central can help your firm, please email us at info@3plcentral.com, or call us at 1-801-494-0512.

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